Salesforce Quality Assurance
& Test Automation Across Salesforce Clouds.
I design automated test structures, build release verification suites, and ensure high-fidelity deployments across Sales Cloud, Service Cloud, and Salesforce Health Cloud ecosystems.
Salesforce Quality Assurance Overview
I'm Sahil, a dedicated Salesforce QA and Quality Assurance Engineer with 5+ years of hands-on experience designing and executing comprehensive test strategies across the full spectrum of Salesforce Clouds. My core expertise spans Sales Cloud, Service Cloud, Salesforce Health Cloud, B2B & B2C Commerce Cloud, Salesforce CPQ, Field Service Lightning (FSL), and Experience Cloud.
My test automation stack leverages Copado Robotic Testing (CRT), Selenium WebDriver, TestNG, and Postman for REST/SOAP API testing. I ensure rigorous defect detection for mission-critical enterprise workflows, healthcare patient onboarding, clinical research platforms, and complex MuleSoft integrations.
I hold five Salesforce certifications — Agentforce Specialist, Platform Administrator, Platform App Builder, Platform Foundations, and AI Associate (Retired) — along with the Copado Automation CRT credential. Based in Jaipur, India, and open to global remote or on-site opportunities for Salesforce QA and Test Automation roles.
Salesforce Clouds Expertise
Sales Cloud QA
Core CloudEnd-to-end testing of Lead Conversion, Opportunity Lifecycles, CPQ Quote-to-Cash, Product & Pricebook Rules, Approval Workflows, and Custom Flow Triggers.
Service Cloud QA
Core CloudValidation of Omnichannel Routing, Case Escalation Rules, SLA Milestones, Entitlements, Knowledge Base, CTI Integrations, and Service Console UX.
Salesforce Health Cloud QA
Industry CloudTesting HIPAA-compliant Patient 360 profiles, Care Plans, Clinical Trial recruitment, EHR/EMR interoperability, and strict Field-Level Security (FLS).
Commerce & Experience Clouds
E-Commerce & PortalsAutomated regression for B2B/B2C Storefronts, Cart & Checkout Gateways, Experience Cloud Communities, and Marketing Cloud customer journey validations.
QA Skills & Toolkit
Salesforce Clouds
Sales Cloud, Service Cloud, Salesforce Health Cloud, B2B/B2C Commerce, CPQ, Experience Cloud, FSL
Test Strategy & Execution
Functional, Regression, Smoke, Sanity, Integration, End-to-End, UAT, UI/UX
Test Automation & API
Copado CRT, Robot Framework, Selenium WebDriver, TestNG Framework, Postman REST/SOAP API
Defect & Project Mgmt
JIRA, Zephyr, Copado DevOps, Zoho Projects, Git, CI/CD pipelines
Test Artifacts
Test Plans, Test Suites, RTM (Traceability Matrix), Bug Reports, Release Sign-offs
AI Tools & Productivity
Agentforce, Claude, ChatGPT, Gemini, AI-assisted QA & automated test generation
Experience
Quality Analyst — Salesforce QA
Minlopro Partner Pvt. Ltd.
- Lead automated regression testing using Copado Robotic Testing (CRT) across multiple client sandboxes.
- Validate complex Salesforce CPQ pricing structures, validation rules, and custom apex flow logic.
- Coordinate Sprint QA sign-offs, defect triage in JIRA/Zephyr, and pre-release smoke suites.
Quality Assurance Engineer — Software Tester
Cyntexa Labs Pvt. Ltd.
- Built and maintained Selenium TestNG test automation frameworks for Sales, Service, and Commerce Cloud.
- Executed comprehensive API validation suites using Postman for MuleSoft and third-party banking integrations.
- Delivered QA for Health Cloud clinical trial systems ensuring HIPAA and Field-Level Security compliance.
Associate Salesforce QA — Trainee
Cyntexa Labs Pvt. Ltd.
- Authored manual test cases, traceability matrices (RTM), and executed sanity/functional test suites.
- Gained foundational hands-on mastery of Salesforce configuration, standard objects, and bug life cycles.
Certifications
- Salesforce Certified Agentforce SpecialistActive
- Salesforce Certified Platform AdministratorActive
- Salesforce Certified Platform App BuilderActive
- Salesforce Certified Platform FoundationsActive
- Salesforce Certified AI AssociateRetired
- Copado Automation CRTActive
Salesforce Resources
Curated QA testing playbooks, automation guides, and regression strategies for Salesforce teams.
View All ResourcesSalesforce Flows & Triggers QA
Bulk-data execution, governor limits validation, and regression suites.
Automation GuideCopado CRT Regression Testing
End-to-end sandbox regression integrated directly into CI/CD release pipelines.
AI in QAAccelerating QA with LLMs
Using Claude and Gemini to parse custom metadata, draft UAT test cases, and analyze error logs.
Contact
Open to full-time roles, contract work, and collaboration on Salesforce implementations.